Returns & Replacements
Our products are handmade in small batches using natural ingredients. Due to this, there may be some variation in texture, color, and scent. We strive to provide the highest quality skincare products you can find. However, if you are not satisfied with your purchase, please seek a return or replacement. Follow the details below.
Returns at a Retail Store
If you purchased your product from one of our retail stockists, email or call us directly, we are happy to assist with your return. email@example.com or call 800-630-9499
Returns to Wandering The West Apothecary
If you purchased your product from wanderingthewestapothecary.com or by phone, you may return it for a full refund or exchange within 30 days.
- The product you are returning
- Your original receipt
- Your phone number
- The reason for the exchange
- Your preference for a refund or product exchange. For product exchange, please indicate clearly which style, size, and color you would prefer. For refunds to phone orders, please include your credit card number.
Return shipping is at your own expense. Sorry, we do not give refunds, credits, or exchanges for sale items or special offers.
All Returns Should be Addressed to:
Wandering the West Apothecary/Peak Scents
P.O. Box 884
Flagstaff, Arizona 86002
For Damaged Items or Errors from Wanderingthewestapothecary.com
If your product arrives damaged or if you received the wrong product, please contact us immediately, and we will be glad to help you at 1-800-630-9499.
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